We can at your request. But there is an excellent backup utility in your control panel. Please use it frequently, as you are responsible for your own website, even if there should be a server problem. While we do not forsee any such events, everything is not always under our control. There is nothing to worry about if you are diligent about using the backup utility that is provided for your convenience and peace of mind. Please see "Backups" below for details on how to use the backup utility.

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It can take from 0 to 72 hours for your domain name to propagate across the internet. Make sure you upload to your public_html directory.

Also, we have seen cases (so far, only with Windows XP) where this is completed, yet the website does not immediately appear, or may appear sparodically at first. Or, it has been accessible with the www in the address, but not with the http://domain.com address. In every case, this seems to have worked itself out after a couple of days.

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If you have not removed your website from your old host yet and have uploaded it here also, you should use a temporary index page here that is different. Then you can tell easily which you are seeing. This will also help you to know when the domain name has resolved. Then you can replace it with the correct index page and safely delete the website at your old host.

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You may need to reconfigure them, as they may be calling needed files from your old web space instead of from your new ShowcaseCo Hosting web space. If it is a FormMail script, see "FormMail Clone", under "CPanel CGI Scripts" below.

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To read your email online, click on the Web Mail link in the Mail Menu area to access your default email account, or click on the Add / Remove accounts link and click on the Read Webmail link next to the account that you want to read.

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Click on the Manage Accounts link in the E-Mail area. Click on the Add Account link. Enter the first part of the email address and the password for the account in Email and Password fields. Click on the "Create" button.

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You can change the password on any of your email accounts whenever required. It is useful to occasionally do this to maximize your email security. You should always change your password if you think someone else has access to your account.

Click on the Add / Remove accounts link in the Mail Menu area. Click on the

• Enter the new password in the New Password field.
• Click on the "Change" button.

Your password has now been changed for that account.

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Your SMTP server is mail.yourdomain.com or you can use the IP address listed in your welcome email.

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Your POP server is mail.yourdomain.com or you can use the IP address listed in your welcome email.

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If you forgot a password to a regular E-mail account you can log into your control panel at http://yourdomain.com:2082/ and go to the Mail Section. In that section go to Add/Remove accounts. There is a feature to change the password on the email account.

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Some of the CPanel styles have a "Documentation" text link you can click on, or you can go here for information on what each feature does:
http://www.cpanel.net/docs/cp/

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To change your domain password: Click on the Change Password link in the Account Settings area. Enter your current password in the Old Password field. Enter your new password in the New Password and New Password (again) fields. Click on the "Change your password now!" button. Your password has now been changed.

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The error pages are pages that will show up if an incorrect request by a web page viewer has been made. If you create a custom error page, then users will see your custom error page instead of the default error page. You can customise your error pages to match the look of your site, add links to your pages, or anything else you can do on an html page. Note: Your page needs to be about 11kb or more.

• 400 - Bad Request
• 401 - Authorization Required
• 403 - Forbidden
• 404 - Page Not Found
• 500 - Internal Server Error

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The Raw Access Log allows you to download your Apache Log File in .gz format. This will allow you to see all access entries to your page. Access Logs are cleared once a month normally.

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This script is similar to Matt's FormMail script and is located in the server cgi-bin, for use with your forms. You will not need to put it into your individual cgi-bin. You only need to link to it with your unique URL.

You can find your unique URL that you need to use in your forms by clicking the "FormMail Clone" link in CPanel. Put this link in the "method=post" line of your form code. The rest of your form code controls what your form looks like on your page and the actions it will take.

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The path to Perl is: /usr/bin/perl

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The path to Sendmail is: /usr/sbin/sendmail

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The path to your home (root) directory is: /home/username/public_html/ Replace username with the username for your domain account.

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To create a new database, log into your control panel and click the "Manage Mysql" link. You will see a textbox labeled "Db:" there. Type a name for your database in the box and click the "Add DB" button next to it. You will then see a message confirming that your database has been created. Click the "Back" link below the message to continue. You will need to "Add a user" to your database before it will be accessible to you.

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To "Add a user", log into your control panel and click the "Manage MySQL" link. You will see a section of the page labeled "Users", and below it, two textboxes labeled "UserName:" and "Password:". Type your chosen username and password into the boxes and click the "Add User" button. You will see a message confirming that the new user has been added. Click the "Back" link to continue managing your MySQL database(s).

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To add a new user to your database, log into your control panel and click the "Manage MySQL" link. You will see a pair of dropmenu's there, labeled "User:" and "DB:". Choose the user you want to give access to the database, and the name of the database you want to give them access to. Then click the "Add User to DB" button. You will get a message confirming that the chosen user has been added to the chosen database.

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To add a subdomain: Click on the Sub Domains link in the Account Settings area. Note: You can only successfully create a new subdomain once your DNS number has successfully propagated for this account. Enter the text for the new subdomain in the field in the available field. You must conform to domain name conventions for the addition to the name. Click on the "Add" button. Click on the Sub Domains link to return to the Subdomains window to confirm that it has been added. A folder with the same name as the subdomain has now been added to your public_html folder, with a cgi-bin sub-folder.

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You can have a domain that you own "parked" on a domain for which you have an account at ShowcaseCo Hosting. Submit a support ticket and include the account domain name and the domain you would like to be parked.

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If you prefer to use WSftp, etc. use this information to set it up:
(Note: Always upload to the public_html folder.)

Profile Name: Any name you like
Host Name/Address this is just a sample: 69.56.185.251
User ID: The user name you signed up with
Password: The password you signed up with
Check: Save password
Click on: Apply
Click on: OK

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To back up your website files, log into your control panel and click the "Backup" link. There you may choose to download a compressed file of "Today's Home Backup", which contains the folders and files in your home directory. You can also download an .sql file of any or all of your databases in use. Do not try to open the backup files with a file compression utility (WinZip, ZipMagic, etc.). Just save them somewhere in case you ever need to use them to restore lost or corrupted files.

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To password protect a directory: Click on the Web Protect link in the Account Settings area. Navigate to the directory that you want to protect. Select a folder by clicking on the folder name link, or open a folder by clicking on the folder icon. Click on the check box next to the icon. Enter the name that you want to appear in the Protected Resource Name field. This name is optional and purely for your benefit. Click on the "Save" button.

Your visitors must enter the username and password to view any of the files inside the protected directory. You may have a different username and password combination for each user, or have them all use the same username and password.

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The Web protect feature allows you to easily password protect a folder in your account. With this feature you can add/delete users. The users will be prompted to enter a username and password before they are allowed access to a certain folder. This uses the Apache .htaccess and .htpasswd method.

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